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Ross Libby's avatar

Love the tale of two shopping trip style being used here!

Much value to be gained from comparisons and reflection.

Always enjoy reading your observations and the expertise that you lend to them.

Chris Niesen's avatar

Thank you, Ross! It felt important to dig deeper on this because I see these issues far too consistently. I wanted to lend my expertise to the conversation and highlight how I’d advise retailers on these challenges.